Customer Support

• FAQ & Knowledge Base
• Password Help
• Email Help
• Contact Support
• System Status >>
• Feedback

  Support Categories:

Getting Started FTP Moving Domains E-mail Stat Reports Mailing Lists Apache PHP CGI MySQL Database Other Software Billing & Terms Control Panel E-commerce Pre-Sales

Search for keywords:

Browse by category: -- Select Topic -- Getting Started FTP Telnet/SSH Moving Domains E-mail Traffic Reports Mailing Lists Apache PHP CGI Other Server-Side Scripting MySQL Database Imaging Libraries Other Software Billing & Terms Control Panel E-commerce Pre-Sales

Why do my mod_security rules cause intermittent Internal
Server Errrors?

Modwest runs a load-balanced cluster of many webservers. Small differences in Apache between them cause some mod_security rules to generate Internal Server Errors.

This is known to affect the rules defined in the .htaccess file that accompanies Interspire Shopping Cart.

The solution is to comment them out by prepending a # sign on each SecFilter line:

        # Turn off mod_security filtering.
#       SecFilterEngine Off

        # The below probably isn't needed, but better safe than sorry.
#       SecFilterScanPOST Off

User-Contributed Notes

There are no user-contributed notes for this topic.

Related Questions:

Why does my website just say "Error 403 Forbidden"?

How do I protect a directory with .htaccess?

How can I show a default page other than index.html?

How do I stop people from getting directory listings when I dont have an index page?

What do the different HTTP Status Codes like 200, 304, 404, 401, 403 mean?

How do I protect a directory with mod_auth_mysql?

What options are configured with Apache and what can I do with .htaccess files?

How do I stop other websites from using my bandwidth while they steal images, flash, etc. from my site?

Which Apache modules are installed?

How can I make apache recognize different MIME types?

How do I make my own Error Documents to replace the default ones like 404 Not Found?

The webservers' Gzip compression is messing up my XML or Flash files for Netscape 4 browsers. How do I turn off compression?

How do I get different character sets to display correctly?

Why am I getting a 412 Precondition Failed from a website?

What webserver do you run?

Will I have access to raw logfiles?

My mod_rewrite rules make my website stop loading.

I created a symbolic link, and now I am getting a 404 errors.

How do I stop the server from automatically correcting spelling mistakes in URLs or offering multiple choices for documents?

How do I protect my website from comment spam?

How do I redirect traffic to another web page?

How do I enforce the use of SSL on my website?

How can I make it clear to search engines that mydomain.com and www.mydomain.com are the same site?

Browse Categories: Getting Started, FTP, Telnet/SSH, Moving Domains, E-mail, Traffic Reports, Mailing Lists, Apache, PHP, CGI, Other Server-Side Scripting, MySQL Database, Imaging Libraries, Other Software, Billing & Terms, Control Panel, E-commerce, Pre-Sales