Customer Support

If you are comfortable on the command line, you can ssh into the server
and type this command: ls -a.  The command 'ls' lists the files in the
directory, the flag 'a' lists all of the files.  You can also use the
command 'ls -al' to list all of the files and their permissions.  

To delete a hidden file, type this: rm .filename
If you would like to delete the entire directory, use this command: rm
-rf/htdocs/www/unwanted-directory

Note that both rm and rm -rf permanently remove files and directories
from your site, so proceed with caution!

from a shell prompt, type:

    ls -la

to see all files, including ones that begin with a dot.

Here's how to view hidden files in Fetch:

1.) Go to Fetch's Preferences.
2.) Select the Misc tab.
3.) Pick Obscure Options from the popup.
4.) Toggle 'Send LIST -al to UNIX servers.'
5.) Save.  You may need to reconnect for the change to be effective.

To view hidden files in WS_FTP you will want to make sure that nothing
is selected/clicked on or highlighted in blue in the remote system list,
and then click the transfer arrow. You will be prompted for the file
name and can type in filenames that begin with a period that do not
display in the file listings. See also Ipswitch's WS_FTP support page:
http://support.ipswitch.com/kb/WS-19980119-DD33.htm

Another thing you can do is look for the MkDir button on the display for
the remote site. Under it is a blank box. In that blank box, type:  -la
That will cause all files in the directory to be listed, even hidden
ones that begin with a period. See also Ipswitch's WS_FTP page on this:
href=http://support.ipswitch.com/kb/WS-20001229-DM04.htm 

If you do not have WS_FTP, you can download it from Ipswitch here:
ftp://ftp.ftpplanet.com/WS_FTP/WS_FTP%20LE/ws_ftple.exe

In FileZilla:
View -> Show Hidden Files (refresh)