 |
|
Customer Support
 |
|
What is your uptime?
Historically, our uptime has been well over 99%! To keep you informed, we provide real-time system status reports at http://status.modwest.com. The status page is hosted at a different data center for perspective from outside our network.How and when is system status calculated?
The uptime data is collected and calculated by Nagios, a host and service monitoring tool we use to monitor availability and performance of all network services. Each service is checked every five minutes, and if any service fails or responds more slowly than established tolerances (and automated recovery scripts are not able to resolve the issue), Modwest technicians are automatically alerted via email and cell phone.
Planned maintenance windows are announced in the "News" section of the Modwest Onsite Control Panel.
User-Contributed Notes |
|
| There are no user-contributed notes for this topic. |
Related Questions:
Do I get my own static or unique IP address with hosting?
How much disk space do I get for files, mailboxes and databases?
Is there a money back guarantee?
What kind of internet connection do you have?
Do you offer backups?
I need to send Modwest an encrypted email. Where's your public key?
How is your service and support?
PHP Web Hosting
What Modwest hosting plans support X-Cart?
Browse Categories:Getting Started, FTP, Telnet/SSH, Moving Domains, E-mail, Traffic Reports, Mailing Lists, Apache, PHP, CGI, Other Server-Side Scripting, MySQL Database, Imaging Libraries, Other Software, Billing & Terms, Control Panel, E-commerce, Pre-Sales |
Copyright
2000-2008 by Modwest,
Inc.