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Customer Support
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How do I cancel hosting service?
Before requesting to cancel service, if there was any problem with the service or something you needed that we didn't have, please let us know what it was so that we can try to help.If you decide to cancel, just send an email to billing@modwest.com identifying who you are and which specific services you want to cancel. We will issue a confirmation reply to the registered address on the account as a security precaution.
Cancellation requests are effective at the end of the current month. You can change your mind before the end of the month. On the last day of the month, however, the canceled site and all extra services (such as mailboxes and databases and their contents) are permanently deleted from the system.
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