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Customer Support
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What's your billing schedule?
We invoice monthly on or about the 1st of each month. Each invoice bills in advance for the current month of service, and also bills for any overage fees that are applicable to the previous month. For example, your March 1 invoice will contain charges for March service, and might also include February overage charges for bandwidth or disk usage that were in excess of the amounts included with your hosting plan.If you begin a service in the middle of a month (anytime after invoicing for that month has been done), then an invoice for that service is generated immediately and the amount due is prorated to the end of the month.
You can always see all previous invoices and payments in your Control Panel.
User-Contributed Notes |
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