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My ISP does not give me an SMTP/Outgoing mailserver to send mail from my own computer, so I must use yours.

It is very rare that an Internet Service Provider (dialup modem, DSL, cable, broadband) would supply you with an internet connection but not provide you with an Outgoing Mail relay so that you can plug that setting into your mail program and then be able to send mail from your own computer.

You should contact your ISP or Network Administrator to get the name of their Outgoing Mailserver and plug that into the Outgoing Mailserver setting of your email program.

Many ISPs (MSN, Earthlink, Verizon, etc) do not even allow their customers to use any Outgoing Mailserver except their own.

If you have no other outgoing mailserver to use, and your ISP allows it, you may you use one of our mailservers as an SMTP relay or Outgoing Mailserver.

To use Modwest as your Outgoing SMTP Mailserver, you must get into the program on your computer that you use to send emails (Outlook, Netscape Messenger, Eudora, etc) and find the setting for "Outgoing Mailserver" or "SMTP Server". In that setting, enter:

mail.modwest.com

You will also need to find the SMTP Authentication section in your mail program's configuration settings and enter either:

Your hosting account username that you chose when you signed up for hosting (that you use for FTP and to login to the Control Panel),

or
Any of the Mailbox Login Names for mailboxes that you may have added through your Control Panel. A Mailbox Login Name looks like: jones2 not jones@yourdomain.com

as well as the password for that username. Your mailbox username/login name and password are both used for SMTP Authentication, and you will receive an error message similar to "Relay Access Denied" if you do not enter them.

In Outlook Express 6, after clicking Tools, Accounts, then single-clicking the mail profile you are using, then clicking Properties, and then clicking the Servers Tab, you will see a checkbox at the bottom of the dialogue box that says "My Server Requires
Authentication". After entering mail.modwest.com in the Outgoing Mailserver field, you must check this box. Then click the Settings button in the servers tab after you check the authentication box:

and make sure the option is set to "Use Same Settings as Incoming Mail". This will send your Modwest mailbox username/password to authenticate you and allow you to also use the server for relaying outgoing mail. Leave the "Secure Password Authentication" box unchecked.

Then click OK, OK, Close. You may now us as an outgoing as well as incoming mailserver.

User-Contributed Notes

24-Dec-2003 12:29

A better alternative is just to download any SMTP relay software for
Windows (or whatever operating system you run), install it on your own
computer and then relay your own outgoing mail through that by setting
your mail program's Outgoing Mailserver setting to: localhost

You can find many free SMTP programs with a simple search:

    http://www.google.com/search?q=free+windows+smtp+program

or at any of these URLs:

    http://www.softstack.com/scrfreesmtp.html
    http://www.pppindia.com/intl/netmailshar/
    http://www.freewareland.com/internet/30/
    http://www.softcities.com/Free-SMTP-Server/download/7782.htm
    http://www.fileheaven.com/Free-SMTP-Server/download/7782.htm
    http://www.softviewer.com/internet/detail.asp?id=4443
    http://www.alstonlabs.com/aslutils.htm

support -at- modwest.com
12-Apr-2004 14:00

We do not recommend the above, simply because more and more large ISPs
are also block ALL dynamic and dynamic-type connections to their
mailservers.  This includes dial-up, ISDN, DSL, Cable, and Wireless
connections.

16-Aug-2004 06:53

If your ISP does not give you a SMTP server (or you use multiple ISP's)
use an authenticated SMTP mail relay like AuthSMTP -
http://www.authsmtp.com

Hope it is of use... ;)

13-Nov-2005 07:11

A hint for people who rely on this and then discover it doesn't work
while travelling.    Some hotels filter the SMTP traffic, but reject
your username / password.  The solution is to turn *off* SMTP
authentication while you are at that hotel

07-Dec-2007 19:18

What works even better is an smtp server which just authenticates based
on your from field, the most well known one is http://smtp.com.

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