 |
|
Customer Support
 |
|
Do you support anti-forgery standards (SPF / DomainKeys)
for email?
We do not currently provide systemic or technical support for SPF or DomainKeys/DKIM. However, tools exist for you to implement these anti-forgery technologies for your domains.
SPF uses a special DNS record that defines the specific servers from which email you send is expected to emanate.
Once you define a policy, any mail you send from unrecognized servers could be penalized or rejected by the (relatively) small number of destination servers that check SPF records. We provide details of our sending servers (on a best-effort basis) via our spf.modwest.com record, which you may wish to include in your SPF record. If Modwest is providing your DNS services, you can log into OnSite to add an SPF record for your domain under 'Manage DNS'. For details of how to implement your SPF record, you'll need to consult the online documentation such as the experimental RFC or Wikipedia article.
With DomainKeys, a public-private key infrastructure is required, such that mail received by the (relatively) small number destination of servers that check can be compared against the key defined in your DNS. Thus the server itself is less important but you need to sign outgoing messages somehow.
On the Modwest shared email system, we are unable to sign your messages at the server level, so that means you'll need to sign your own messages with your own DKIM tools. For details of how to do so, you'll need to consult the online documentation such as the RFC or dkim.org.
Managed server customers can contact us to discuss DKIM implementation if desired.
Related Questions:
Sending email takes a long time and then fails.
I get "relaying denied" when trying to send email from my computer.
My ISP does not give me an SMTP/Outgoing mailserver to send mail from my own computer, so I must use yours.
How do I send email?
Do you have screenshots of Outlook Express configurations?
How do I receive and read e-mail?
Occasionally, Outlook Express just asks for my username and password but will not let me get my mail.
Someone is sending viruses or spam that appears to come "from" an address at my domain.
Why can't I send or receive email with large attachments?
Do you have screenshots of Entourage 2004 configurations?
I can't get my email because I am continually asked to retype my mailbox password, or am getting a [LOGIN-DELAY] error.
Do you support Secure POP and IMAP?
Can I have a special MX record so a different mailserver like everyone.net or my own Exchange server will handle all mail for my domain?
Why am I getting spam?
Is there a way I can bounce all email addressed to unknown users?
How do I delete hundreds or thousands of emails easily?
How many email addresses can I have and how do aliases work?
Can I pipe email to a program?
How do I protect email that contains sensitive information?
Can I have an automatic reply sent to people who email me while I'm on vacation?
I cannot get into webmail.
Which e-mail protocol should I use, POP or IMAP?
How does the mail server filter spam and viruses?
How Do I Backup My Email?
Why won't my email attachment go through?
I receive too much SPAM: what can I do?
My website forms are spamming me with 'gibberish@mydomain.com' or Form Email Injection Attack
Do you scan email for viruses?
Can I do mass emailings through my ISP that advertises my website?
When I "Add Mailbox" in Onsite, it says "That login name is already taken. Please choose another."
Why are HTML emails a security hazard?
How do I view full email headers?
I get this error when logging into Webmail: Security failure, data decryption error
How do I import addresses into webmail?
How do I forward e-mail in OnSite?
I'm having trouble with email.
Do you purge messages from Trash and Spam folders?
Why can't I forward @mydomain.com email to my ISP mailbox?
Why is/isn't an email being marked as spam?
Why can't I delete messages from my mailbox if it is over quota?
Can I have an email address which both stores and forwards mail?
How can I access my Modwest mail from another provider's webmail?
What does the "Flag Subject" radio button do in OnSite spam settings?
Why is webmail seem slow?
When I send from Modwest webmail, my email has the wrong 'sender' or 'reply-to' address
Toggling 'Default Email Composition Format' to 'HTML' inside Modwest webmail only works temporarily
My Interspire Shopping Cart isn't Emailing Order Confirmations
Why can't I sort my messages in Webmail?
I use Modwest webmail. Is there a way to attach an image to my signature block?
Browse Categories:Getting Started, FTP, Telnet/SSH, Moving Domains, E-mail, Traffic Reports, Mailing Lists, Apache, PHP, CGI, Other Server-Side Scripting, MySQL Database, Imaging Libraries, Other Software, Billing & Terms, Control Panel, E-commerce, Pre-Sales |
Copyright
2000-2009 by Modwest,
Inc.